The Intandem name captures the belief that we are stronger together. We live and work amongst our members. We share sidewalks, playgrounds, schools and businesses. When you are financially secure, so are we, and together, we help our neighborhoods flourish.
Many of you know that we began as Kent County Employees Credit Union in 1956. We are proud of that heritage, and our Kent County Employee members have been a key part in our success over the years. However, as a credit union serving a limited membership base, it became harder and harder to offer the products and services that members need and deserve. So, in 2004, we expanded membership eligibility to all residents of Kent County, removed the word “Employees” from our name, and became Intandem Credit Union.
Still, over the years, our name has presented a challenge to growth. It has never been our goal to be the biggest credit union in your neighborhood. We simply want to provide our neighbors with hometown personal service, great rates, and sound financial advice. But all credit unions need to grow membership to create value. We believe that this name change will help us do just that.
While we take this time to transition, we remain committed to providing outstanding service. As a member we are grateful for the trust you have in us as your chosen financial institution. We are excited to see this reflected in our new name and we will continue to serve you with the products and financial expertise that best fit your needs.
We expect you will have questions and even concerns as we make this transition. Click here for a list of frequently asked questions. If you have further questions or inquiries, please call us at 888.336.3490 or email us at firstname.lastname@example.org.
The new Intandem name was well received by our staff and management teams. We look forward to sharing this excitement with you and all our members.
On behalf of the whole team, we thank you for your membership and support, and we look forward to serving you as we become Intandem Credit Union. Together, working side-by-side with you, providing guidance and helpful financial solutions.