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For more information regarding our products and services, you can call us at 616-336-3490 or outside the local area, toll-free at 888-336-3490. If you would prefer to email us we can be reached at information@intandemcu.com. 
Please Note: Email is not considered a safe method of communication. Please refrain from sending non-public information via Email.

Email us to start the process of opening your business account. Please Note: Email is not considered a safe method of communication. Please refrain from sending non-public information via Email.

Contact

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Intandem Credit Union Main Office

1619 Plainfield, NE
Grand Rapids, MI 49505

Phone: (616) 336-3490
Toll-free: (888) 336-3490
Fax: (616) 363-3666

Helpful Links

Loss or Theft of a Card

If you experience the loss or theft of a Visa® Credit Card, Debit MasterCard®, or ATM card you must notify us immediately.

VISA® Credit Card
To report a lost or stolen VISA Card call: 888-336-3490

MasterCard® Debit Card
To report a lost or stolen MasterCard Debit Card call: 888-336-3490

ATM Card
To report a lost or stolen ATM Card or if you suspect fraud call: 888-336-3490

Fraud Alert! We are aware of fraudulent phone calls that appear to come from the credit union. We will never ask for your account number, full SSN, full card numbers, or online banking credentials when we contact you. We will never try to convince you it is us by reading YOU full card or SSN numbers. If a caller provides the first 4 to 5 digits of your card number, this does not establish credibility that they are from your financial institution. These digits identify the card issuer and are not unique to your account. Fraudsters often use this information to appear legitimate and gain your trust. If you receive an unexpected call, do not share personal or account information. Instead, contact us directly using a trusted phone number. We will never be defensive if you are suspicious. If you believe you may have received a fraudulent phone call or have concerns about your account, please contact us immediately at (616) 336-3490.
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